Wednesday, April 15, 2009

Experience of Zoom and Pan in Screen Recorder DemoCreator

Wondershare released Democreator v2.5.5 in Mar. 2009, a screen recorder on Window Platform that creates interactive presentations, tutorials and demos. This version shows the zoom and pan feature that provides specific details of a certain area on the screen, and more editing features are available. Zoom-n-pan is especially useful when the movie is replaying on a small screen. And it can also help to focus the audience’s attention on important screen operations.

Besides the zoom-n-pan feature, the developers redesign the beginning and ending of the movie. That makes the published demo more professional. The master image object introduces the new feature that you can adjust the transparence and add the redirect link in you Flash movie. You may find its good when you want to add the logo to the demo to mark it of your own, and the clickable logo can drive more traffic to your website.


The advanced editing features enable users to edit the recording readily. Because the recorded movies are shown as slides, you can drag the visual components to modify the pace and control the timing of objects. There is a library of available objects to decorate the recording, such as Flash animation, mouse movements, text box, edit entry, zoom-n-pan for specifying details of selected area, highlight boxes for spotlighting areas in a slide, and clickable buttons for directing users to another slide or a URL page. You can decorate the movie by adding the objects to make the illustration explicit. Besides, you can record the narration or import the music file to enhance the movie.

Back to the Zoom-n-Pan feature. Click the Zoom-n-Pan object in the Objects Library, then click and drag a rectangle area in the edit scene to adjust the area your want to enlarge for emphasis. When editing, the zoom area is displayed and can be easily repositioned or resized with the mouse or the property dialog box.

When you put the Zoom object in the movie, you can see its length in the time line. The total Zoom length includes the Zoom in duration, Zoom out duration, and the time when the zoom area playing as the enlarged status. Easily modify the Zoom in duration and Zoom out duration in the zoom property dialog box. Most slides are short for seconds, if you want to zoom in to show part of the screen for quite a while, you can set the zoom object to apply to multiple slides.

If you link up two zoom objects and preview the movie, you can see it pans smoothly from the first zoom area to the second one. That is how the panning effect achieves.

Last step is to publish your movie. There are only some publishing formats for you to choose from, but no dimension setting for the movie. It seems there is some logical error for this software. Most people don’t have the idea where to set the movie dimension, so what they do is just publishing the movie of the original size. When zooming in to enlarge an area of the movie, it comes to be a little blurring!



The truth is that you can adjust the movie dimension in the scene setting dialog box. But the Scene scale in the same box make me confused, in fact, scene scale is just related to the ratio of the editing scene but the movie dimension.

Anyway, there is the zoom-n-pan feature available in this software. In general, it is nice tool to make demos of your screen. And there are still some details and features need to be improved for better use.

Tuesday, April 14, 2009

Top 7 Screen Recorders with Zoom-n-Pan: Show Specific Details

Zoom-n-Pan is very useful when making videos for the small screen. This feature allows you to zoom and pan in a specific area smoothly showing specific area in details, and focus your audience’s attention on important screen movements or actions to make your point clearly. Now more and more screen recorders come to introduce this feature that provides full visual clarity when replaying on a smaller screen. Here I have collected 7 screen recorders with the zoom-n-pan feature, you may pick up the one that fits your need.

1. DemoCreator


Easily creates the powerful animated software video tutorials and website demos just by three steps: Record, Edit, and Publish. The new version of DemoCreator 2.5.5 has enhance the user’s experience and the editing features.


Put the zoom object on the area of the slides you want to enlarge for emphasis. When editing, the zoom area is displayed and can be easily repositioned or resized with the mouse. If you link up two zoom objects, you can see the panning effect.

2. Captivate

Captivate from Adobe lets you create powerful and engaging Flash-based simulations, software demonstrations, and scenario-based training without programming knowledge or multimedia skills. Captivate 4 has just been released.

To achieve the zoom-n-pan effect in Captivate, you need to put a zoom object to select the area. It works like a magnifying glass on your screen.


3. Camtasia


Easily record onscreen activity. Edit for professional polish, enhance for emphasis. Share multiple video formats conveniently. Version 6.0 features support for HD, timesaving editing hotkeys, and the ability to edit audio and video tracks independently.

Add the zoom-n-pan effect to the selected key frames, and adjust the zoom speed and scale for best result.


4. BB FlashBack

Easy-to-use screen recorder creates compact, high quality movies for tutorials, demos and presentations with powerful video and audio editing features. Version 2.5 includes and enhances multiple formats export.

You can emphasize key actions and areas of the screen by adding 'pan' and 'zoom' effects to your presentation for that professional
finish.


5. Instant Demo


Using a very simple interface you can create animated Flash demos quickly and easily. Most controls to edit and annotate are contained in just one small window.


Zooming is done during editing by dragging a rectangle around the region to be enlarged. The zoom region can automatically follow the mouse activity.


6. DemoBuilder


A powerful Flash-based tool that allows you to create eye-catching and professionally-looking interactive presentations that do not require any programming skills.


Set the zoom scale and time for the key frames. Adjust the parameter by dragging the parameter to left or right. You may find setting your zoom target area confusing if you are not familiar with this screen recorder.


7. TipCam


Free screen recorder for Windows. Record your screen and voice in a flash video (FLV format) and share it instantly at uTIPu.com or via e-mail.


The only free application supports Pan-n-Zoom so the recording area can easily follow the movements of your mouse cursor. The Pan-n-Zoom feature is controlled by some hot key when recording. Not that convenient for users.

Wednesday, April 8, 2009

Step-by-step Guide Video - Tech Support Solution

As a technical support staff, a question that I am asked a lot by my customers is "Can you show me the solution of the problem step by step?" I try really hard to state the operating steps to them by the words in the email or on the phone, but they don’t get what I mean for most of times. In fact, the 80% questions have been asking again and again, but I still have to answer them one by one. Now the solution is clear for me: Creating the step-by-step video for troubleshooting.



Step-by-step guide tutorial for technical support


Why create a video for technical support?



  • It is an easy way to explain your solution process
  • No continual stop/start grabbing screenshots and typing instructions
  • Easy to follow along and reproduce steps
  • Friendly to users
  • Reduce service costs with online customer self-service


To make a troubleshooting video, there are 4 steps to go: prepare your script, record screen activities, edit your recording, and publish your movie. There are some applications available to record what happens on your computer. A few of them are free, but with little editing feature. Some editing is necessary for making a compelling step-by-step video. Here I will focus on the editing feature of DemoCreator.



The advanced editing features enable you to edit the recording and add details to your video. Because the recorded movies are shown as a slide format in this screencasting tool, you can readily modify the pace and control the timing of objects such as visual components on the timeline editor for each slide. There is a library of available objects to decorate the recording, such as Flash animation, mouse movements, text box, edit entry, zoom-n-pan scale for specifying specific details for selected area, highlight boxes for spotlighting areas in a slide, and clickable buttons for directing users to a different slide or URL page. You can enhance the video by adding the objects to make the illustration explicit. Besides, you can rerecord the narration or import the music file to the video if it is in need. Furthermore, the existed project can be imported to the current recording project. It means that this screen recorder supports project reuse, and the multiple videos can be integrated as one.



To make a good step-by-step video, there are some useful tips:



  • Prepare your recording script: Be familiar with the software you are going to demonstrate, and know clearly of the operating steps. If you want to add the narration to the video, you’d better write down the script or prepare it in your mind.

  • Capture only the minimum screen area that you need. This will reduce the file size. And you can emphasize the important part by zooming and panning.

  • Adjust the screen resolution and color quality: To improve your computer’s performance during the screen-capture session, especially if you plan to capture the entire computer screen, reducing the screen resolution and color quality is good for the recording performance.

  • Be aware of your mouse movements: When selected the Taking screenshots recording mode, avoid the unnecessary clicks; when selected the Full motion recording, you may hang the mouse to the area which need to be selected or clicked for a second or two. For a video with audio, the synchronization is very important.

  • It's OK to pause. If there is a long video or if you have to pause when in recording, it is all right. And you can resume your recording by capturing additional slides.

  • Save your recording in the shareable format. To put the video on your websites, publish the output as Flash movie with Html page is nice. To share it on video sharing website like Youtube, you can publish it as Avi.

Well, have a try and make the video of screen for technical stuff. You may enjoy doing that.